Privacy Policy

SoulTech Agency ("SoulTech Agency," "we," "us" or "our") respects your privacy. This policy explains what personal information we collect through soultechagency.com (the "Site"), how we use it, who we share it with and the choices you have.

This policy covers the Site and any email, phone or form contact you start with us through it. It does not cover the websites of other companies we link to, or work we do for clients under a signed agreement. Those engagements are governed by their own contracts.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

Information we collect

Information you give us. When you fill out a contact form, book a call, email us or call us, we collect what you choose to share. This usually includes your name, email address, phone number, company name, job title and the details of your message.

Information collected automatically. When you visit the Site, our website host and any analytics tools we use may collect technical information. This can include your IP address, browser type, device type, pages viewed, the page that referred you and the date and time of your visit.

Information from others. We may receive your business contact details from a mutual contact who introduces us, or from public professional profiles such as LinkedIn.

We do not ask for, and ask that you do not send us, sensitive information such as health records, government ID numbers or payment card numbers through the Site.

How we use your information

We use personal information to:

Respond to your questions and requests
Schedule and hold strategy calls and meetings
Prepare proposals and deliver services you engage us for
Send updates, insights or invitations you have asked to receive
Keep the Site secure, working well and easy to use
Meet our legal, tax and accounting obligations

We do not sell your personal information. We do not share it with others for their own marketing.

Cookies and analytics

The Site uses cookies and similar tools that are needed for it to work. With your consent where the law requires it, we may also use analytics cookies to understand how visitors use the Site so we can improve it.

You can accept or decline optional cookies through the cookie banner, and you can block or delete cookies in your browser settings. Some parts of the Site may not work properly without essential cookies.

How we share information

We share personal information only as needed with:

Service providers who help us run our business, such as our website host (IONOS), email, scheduling, cloud storage and analytics providers. They may use your information only to provide services to us.
Professional advisors such as lawyers and accountants, under a duty of confidentiality.
Authorities when required by law, or to protect the rights, property or safety of SoulTech Agency, our clients or others.
A successor business if SoulTech Agency is involved in a merger, sale or similar transaction. We will ask that it honor this policy.

Your choices and rights

You can ask us to:

Tell you what personal information we hold about you
Correct information that is wrong or incomplete
Delete your information, unless we must keep it by law
Stop sending you marketing emails (every email also has an unsubscribe link)

Depending on where you live, such as California or the European Union, you may have more rights under local law. We will honor those rights where they apply. To make a request, email hello@soultechagency.com. We may need to confirm your identity first, and we will reply within 30 days.

How long we keep information

We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires. Inquiries that do not become client work are usually deleted within two years.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information. No website or online service is completely secure, so we cannot guarantee absolute security.

Children's privacy

The Site is meant for business professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

International visitors

SoulTech Agency is based in the United States. If you visit from another country, your information will be processed and stored in the United States, where privacy laws may differ from those in your country.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be noted on the Site.

Questions about this policy or your information:

SoulTech Agency
Boca Raton, Florida
hello@soultechagency.com
soultechagency.com